Privacy Policy
This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you provide when you contact us, register for courses, or sign up for newsletters.
Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time spent on our site. This information helps us understand how users navigate our site and improve their experience.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences and track your interactions with our site. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
To Provide and Improve Services: We use your personal information to deliver the services you request, such as course registration, customer support, and communication. We may also use your information to improve our website and services.
To Send Updates and Marketing Communications: With your consent, we may send you promotional emails, newsletters, and updates about our courses, events, and other relevant information. You can opt out of these communications at any time by following the unsubscribe instructions in the email.
To Analyze and Enhance User Experience: We use usage data and cookies to analyze how visitors use our website and to improve its functionality. This includes optimizing our content, user interface, and overall site performance.
To Comply with Legal Obligations: We may use your information to comply with legal requirements, respond to requests from government authorities, or enforce our terms and conditions.
3. How We Protect Your Information
Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, secure servers, and access controls.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
4. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are obligated to protect your information and use it only for the purposes specified by us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any changes to the ownership or use of your information.
5. Your Rights and Choices
Access and Update: You have the right to access, correct, or update your personal information. If you wish to review or change your information, please contact us using the details provided below.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
Cookies Management: You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
6. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Victoria Academy
Suite No. 702, Level 7, Kohistan Tower, Saddar, Rawalpindi
Phone: 0300 5631395
Thank you for trusting Victoria Academy with your personal information. We are dedicated to ensuring your privacy and providing a secure and reliable experience.